Contact the Edd
If you have a question or would like to report fraud, use Ask EDD. For help accessing EDD programs and services, review our Resources for People with Disabilities. If you are having difficulty with the EDD website, visit Technical Help.
Select one of the following options to contact the EDD.
Important: UI OnlineSM is still the fastest way to file your Unemployment Insurance (UI) claim. You can also ask questions about your claim using UI Online by selecting Contact Us at the top of your homepage.
Note: If you are getting a phone call from the EDD, your caller ID may show “St of CA EDD” or the UI Customer Service number 1-800-300-5616.
UI Customer Service
Get help with filing a claim by phone, general UI questions, and technical help with online registration, password resets, and EDD Account Numbers.
Hours: 8 a.m. to 8 p.m. (Pacific time), seven days a week, except state holidays.
Phone number:
English and Spanish: 1-800-300-5616
Cantonese: 1-800-547-3506
Mandarin: 1-866-303-0706
Vietnamese: 1-800-547-2058
California Relay Service (711): Provide the UI number (1-800-300-5616) to the operator
TTY: 1-800-815-9387
UI Automated Self-Service Line
Get information on how to file a new claim or reopen an existing claim and your last payment issued. You can also certify for benefits using EDD Tele-CertSM, request copies of your 1099G tax information, and find your local America’s Job Center of CaliforniaSM.
Hours: 24 hours per day, seven days per week
Phone number:
English: 1-866-333-4606
Spanish: 1-866-333-4606